Cookie Policy
HVD Hotels EOOD
This Cookie Policy explains how and why we use cookies and similar tracking technologies on the website hvdhotels.com (hereinafter referred to as the “Website”), as well as how you can manage your preferences.
Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. They help the website remember your actions and preferences over time (such as language preferences, login status, and user display settings), improving your browsing experience.
We use cookies in accordance with Regulation (EU) 2016/679 (GDPR) and applicable European ePrivacy regulations.
1. Categories of Cookies Used
1.1. Strictly Necessary Cookies
These cookies are essential for the operation of the Website and do not require prior consent. Without them, certain website features and secure booking sessions cannot function.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| PHPSESSID | hvdhotels.com | User session identification | Session |
| hvd_consent | hvdhotels.com | Stores your cookie consent preferences | 6 months |
| wpml_current_language | WPML | Remembers current website language | 1 day |
| wordpress_sec_* | WordPress | Authentication security | Session |
1.2. Analytical & Performance Cookies
These cookies help us understand how visitors interact with the Website, which pages are most popular, and how to improve performance. Require your consent.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga, _ga_* | Google Analytics 4 | Anonymous visitor identifier and session telemetry | 2 years |
| _gid | Google Analytics | Daily session identifier | 24 hours |
1.3. Marketing & Advertising Cookies
Used to deliver relevant advertisements and measure campaign effectiveness across Google and Meta. Require your explicit consent.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp, _fbc, fr | Meta Platforms (Facebook) | Visitor identification and targeted advertising | 3 months |
| _gcl_au, _gcl_aw, IDE | Google Ads / DoubleClick | Conversion tracking and retargeting campaigns | 3 months – 1 year |
1.4. Functional Cookies (Booking Engine)
Enable enhanced functionality, such as retaining parameters during room searches via Quendoo. Require your consent.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| laravel-session | Quendoo Booking Engine | Room booking session retention | Session |
2. How to Manage Cookies
Via our Preference Center: You can open the settings modal at any time by clicking the floating “Cookies” button in the bottom-left corner of the screen.
Via your browser settings: You can delete or block cookies through your browser’s security settings (Chrome, Safari, Firefox, Edge).
3. Contact Us
HVD Hotels EOOD
📍 Address: 2 Khan Asparuh Str., Varna 9000, Bulgaria
✉️ Email: info@hvdhotels.com
📞 Phone: +359 87 530 3030
