{"id":11247,"date":"2025-06-02T07:55:50","date_gmt":"2025-06-02T05:55:50","guid":{"rendered":"https:\/\/hvdhotels.com\/?page_id=11247"},"modified":"2026-08-25T17:15:51","modified_gmt":"2026-08-25T15:15:51","slug":"politica-de-confidentialitate","status":"publish","type":"page","link":"https:\/\/hvdhotels.com\/ro\/politica-de-confidentialitate\/","title":{"rendered":"Politic\u0103 de confiden\u021bialitate"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11247\" class=\"elementor elementor-11247 elementor-1077\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65158a9 e-flex e-con-boxed e-con e-parent\" data-id=\"65158a9\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9000216 elementor-widget elementor-widget-heading\" data-id=\"9000216\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Politic\u0103 de Confiden\u021bialitate<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48c17e1 elementor-widget elementor-widget-html\" data-id=\"48c17e1\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"hvd-privacy-policy-content\" style=\"font-family: inherit; color: #333; line-height: 1.7; max-width: 100%;\">\n  <p style=\"font-size: 1.1rem; color: #555; margin-bottom: 25px;\"><strong>HVD Hotels EOOD<\/strong><\/p>\n\n  <hr style=\"border: 0; border-top: 1px solid #e2e8f0; margin: 25px 0;\">\n\n  <p><strong>HVD Hotels EOOD<\/strong> (denumit\u0103 \u00een continuare \u201eCompania\u201d, \u201enoi\u201d sau \u201eOperatorul de date\u201d) respect\u0103 confiden\u021bialitatea datelor cu caracter personal ale oaspe\u021bilor, clien\u021bilor \u0219i vizitatorilor site-ului web <strong>hvdhotels.com<\/strong> (denumit \u00een continuare \u201eSite-ul\u201d).<\/p>\n\n  <p>Prezenta Politic\u0103 de confiden\u021bialitate descrie categoriile de date personale pe care le colect\u0103m, modul de utilizare, condi\u021biile de partajare cu ter\u021bi, termenele de stocare \u0219i drepturile dumneavoastr\u0103 conform legisla\u021biei privind protec\u021bia datelor.<\/p>\n\n  <p>Prelucrarea datelor se realizeaz\u0103 \u00een conformitate cu:<\/p>\n  <ul style=\"margin-left: 20px; margin-bottom: 20px; line-height: 1.8;\">\n    <li>Regulamentul (UE) 2016\/679 al Parlamentului European \u0219i al Consiliului din 27 aprilie 2016 (Regulamentul general privind protec\u021bia datelor \u2014 <strong>GDPR<\/strong>);<\/li>\n    <li>Legea privind protec\u021bia datelor cu caracter personal din Republica Bulgaria (\u0417\u0417\u041b\u0414).<\/li>\n  <\/ul>\n\n  <hr style=\"border: 0; border-top: 1px solid #e2e8f0; margin: 25px 0;\">\n\n  <h2 style=\"color: #1a1a1a; font-size: 1.5rem; margin-top: 30px; margin-bottom: 15px; font-weight: 600;\">1. Operatorul de date cu caracter personal<\/h2>\n  \n  <div style=\"background-color: #f8fafc; border-left: 4px solid #c29d59; padding: 15px 20px; margin-bottom: 20px; border-radius: 0 6px 6px 0;\">\n    <p style=\"margin: 0 0 8px 0; font-size: 1.05rem;\"><strong>HVD Hotels EOOD<\/strong><\/p>\n    <p style=\"margin: 0 0 6px 0;\">\ud83d\udccd Adres\u0103: Str. Han Asparuh nr. 2, Varna 9000, Bulgaria<\/p>\n    <p style=\"margin: 0 0 6px 0;\">\ud83d\udcde Tel.: <a href=\"tel:+359875303030\" style=\"color: #c29d59; text-decoration: none; font-weight: 500;\">+359 87 530 3030<\/a><\/p>\n    <p style=\"margin: 0 0 6px 0;\">\u2709\ufe0f E-mail: <a href=\"mailto:info@hvdhotels.com\" style=\"color: #c29d59; text-decoration: none; font-weight: 500;\">info@hvdhotels.com<\/a><\/p>\n    <p style=\"margin: 0;\">\ud83c\udf10 Website: <a href=\"https:\/\/hvdhotels.com\" target=\"_blank\" rel=\"noopener\" style=\"color: #c29d59; text-decoration: none; font-weight: 500; white-space: nowrap;\">https:\/\/hvdhotels.com<\/a><\/p>\n  <\/div>\n  \n  <p style=\"margin-bottom: 25px;\">Pentru orice \u00eentreb\u0103ri privind prelucrarea datelor, pute\u021bi contacta Operatorul la adresa de e-mail de mai sus.<\/p>\n\n  <hr style=\"border: 0; border-top: 1px solid #e2e8f0; margin: 25px 0;\">\n\n  <h2 style=\"color: #1a1a1a; font-size: 1.5rem; margin-top: 30px; margin-bottom: 15px; font-weight: 600;\">2. Ce date cu caracter personal colect\u0103m<\/h2>\n\n  <h3 style=\"color: #2c3e50; font-size: 1.2rem; margin-top: 20px; margin-bottom: 10px; font-weight: 600;\">2.1. Date furnizate direct de dumneavoastr\u0103<\/h3>\n  <p>Colect\u0103m date atunci c\u00e2nd ni le furniza\u021bi \u00een mod direct (rezerv\u0103ri, formulare de contact, abonare newsletter):<\/p>\n  <ul style=\"margin-left: 20px; margin-bottom: 20px; line-height: 1.8;\">\n    <li>Nume \u0219i prenume;<\/li>\n    <li>Adres\u0103 de e-mail;<\/li>\n    <li>Num\u0103r de telefon;<\/li>\n    <li>Adres\u0103 de facturare (la cerere);<\/li>\n    <li>Date de sosire\/plecare, num\u0103r oaspe\u021bi, preferin\u021be camer\u0103\/servicii;<\/li>\n    <li>Cerin\u021be dietetice speciale;<\/li>\n    <li>Mesaje \u0219i cereri transmise prin formular sau e-mail.<\/li>\n  <\/ul>\n\n  <h3 style=\"color: #2c3e50; font-size: 1.2rem; margin-top: 20px; margin-bottom: 10px; font-weight: 600;\">2.2. Date de plat\u0103<\/h3>\n  <p>Pl\u0103\u021bile sunt procesate prin operatorul autorizat <strong>Quendoo.bg EOOD<\/strong>. Compania nu stocheaz\u0103 date complete de card pe serverele sale.<\/p>\n\n  <h3 style=\"color: #2c3e50; font-size: 1.2rem; margin-top: 20px; margin-bottom: 10px; font-weight: 600;\">2.3. Date colectate automat<\/h3>\n  <p>La vizitarea Site-ului se colecteaz\u0103 date tehnice (IP, browser, dispozitiv, pagini vizitate). Detalii \u00een Politica de Cookie-uri.<\/p>\n\n  <h3 style=\"color: #2c3e50; font-size: 1.2rem; margin-top: 20px; margin-bottom: 10px; font-weight: 600;\">2.4. Supraveghere video (CCTV)<\/h3>\n  <p>Camerele din hoteluri asigur\u0103 siguran\u021ba oaspe\u021bilor \u0219i a bunurilor. \u00cenregistr\u0103rile sunt p\u0103strate maximum 30 de zile.<\/p>\n\n  <hr style=\"border: 0; border-top: 1px solid #e2e8f0; margin: 25px 0;\">\n\n  <h2 style=\"color: #1a1a1a; font-size: 1.5rem; margin-top: 30px; margin-bottom: 15px; font-weight: 600;\">3. Scopuri \u0219i temeiuri legale<\/h2>\n  <div style=\"overflow-x: auto; margin-bottom: 25px;\">\n    <table style=\"width: 100%; border-collapse: collapse; margin-top: 10px; font-size: 0.95rem;\">\n      <thead>\n        <tr style=\"background-color: #f8fafc; border-bottom: 2px solid #cbd5e1; text-align: left;\">\n          <th style=\"padding: 12px; border: 1px solid #e2e8f0; width: 50px;\">Nr.<\/th>\n          <th style=\"padding: 12px; border: 1px solid #e2e8f0;\">Scopul prelucr\u0103rii<\/th>\n          <th style=\"padding: 12px; border: 1px solid #e2e8f0;\">Temei legal (GDPR)<\/th>\n        <\/tr>\n      <\/thead>\n      <tbody>\n        <tr><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">1<\/td><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">Procesarea rezerv\u0103rilor \u0219i servicii hoteliere<\/td><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">Art. 6(1)(b) \u2014 Executare contract<\/td><\/tr>\n        <tr style=\"background-color: #fcfcfc;\"><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">2<\/td><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">Gestionarea solicit\u0103rilor clien\u021bilor<\/td><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">Art. 6(1)(b) \u2014 Precontractual; Art. 6(1)(a) \u2014 Consim\u021b\u0103m\u00e2nt<\/td><\/tr>\n        <tr><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">3<\/td><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">Comunic\u0103ri de marketing \u0219i oferte<\/td><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">Art. 6(1)(a) \u2014 Consim\u021b\u0103m\u00e2nt explicit<\/td><\/tr>\n        <tr style=\"background-color: #fcfcfc;\"><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">4<\/td><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">Analiza traficului (Google Analytics 4)<\/td><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">Art. 6(1)(a) \u2014 Consim\u021b\u0103m\u00e2nt explicit<\/td><\/tr>\n        <tr><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">5<\/td><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">Remarketing (Facebook Pixel, Google Ads)<\/td><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">Art. 6(1)(a) \u2014 Consim\u021b\u0103m\u00e2nt explicit<\/td><\/tr>\n        <tr style=\"background-color: #fcfcfc;\"><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">6<\/td><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">Protec\u021bie \u00eempotriva bo\u021bilor \u0219i spamului (Cloudflare Turnstile)<\/td><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">Art. 6(1)(f) \u2014 Interes legitim<\/td><\/tr>\n        <tr><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">7<\/td><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">Securitatea Site-ului<\/td><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">Art. 6(1)(f) \u2014 Interes legitim<\/td><\/tr>\n        <tr style=\"background-color: #fcfcfc;\"><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">8<\/td><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">Obliga\u021bii legale (fiscale, contabile)<\/td><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">Art. 6(1)(c) \u2014 Obliga\u021bie legal\u0103<\/td><\/tr>\n        <tr><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">9<\/td><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">Supraveghere video (CCTV)<\/td><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">Art. 6(1)(f) \u2014 Interes legitim<\/td><\/tr>\n      <\/tbody>\n    <\/table>\n  <\/div>\n\n  <hr style=\"border: 0; border-top: 1px solid #e2e8f0; margin: 25px 0;\">\n\n  <h2 style=\"color: #1a1a1a; font-size: 1.5rem; margin-top: 30px; margin-bottom: 15px; font-weight: 600;\">4. Perioada de p\u0103strare a datelor<\/h2>\n  <div style=\"overflow-x: auto; margin-bottom: 25px;\">\n    <table style=\"width: 100%; border-collapse: collapse; margin-top: 10px; font-size: 0.95rem;\">\n      <thead>\n        <tr style=\"background-color: #f8fafc; border-bottom: 2px solid #cbd5e1; text-align: left;\">\n          <th style=\"padding: 12px; border: 1px solid #e2e8f0;\">Categorie de date<\/th>\n          <th style=\"padding: 12px; border: 1px solid #e2e8f0;\">Perioad\u0103 de p\u0103strare<\/th>\n        <\/tr>\n      <\/thead>\n      <tbody>\n        <tr><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">Date de rezervare \u0219i contractuale<\/td><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">5 ani de la finalizarea contractului<\/td><\/tr>\n        <tr style=\"background-color: #fcfcfc;\"><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">Solicit\u0103ri clien\u021bi<\/td><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">2 ani de la ultimul contact<\/td><\/tr>\n        <tr><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">Date de marketing<\/td><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">P\u00e2n\u0103 la retragerea consim\u021b\u0103m\u00e2ntului<\/td><\/tr>\n        <tr style=\"background-color: #fcfcfc;\"><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">Date analitice (Google Analytics 4)<\/td><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">P\u00e2n\u0103 la 26 de luni<\/td><\/tr>\n        <tr><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">Tokeni de securitate (Cloudflare Turnstile)<\/td><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">Sesiune \/ p\u00e2n\u0103 la 1 an<\/td><\/tr>\n        <tr style=\"background-color: #fcfcfc;\"><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">Jurnale de server<\/td><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">30 de zile<\/td><\/tr>\n        <tr><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">\u00cenregistr\u0103ri video CCTV<\/td><td style=\"padding: 10px; border: 1px solid #e2e8f0;\">30 de zile<\/td><\/tr>\n      <\/tbody>\n    <\/table>\n  <\/div>\n\n  <hr style=\"border: 0; border-top: 1px solid #e2e8f0; margin: 25px 0;\">\n\n  <h2 style=\"color: #1a1a1a; font-size: 1.5rem; margin-top: 30px; margin-bottom: 15px; font-weight: 600;\">5. Partajarea datelor cu ter\u021bi<\/h2>\n  <p><strong>a) \u00cemputernici\u021bi:<\/strong><\/p>\n  <ul style=\"margin-left: 20px; margin-bottom: 15px; line-height: 1.8;\">\n    <li><strong>Quendoo.bg EOOD<\/strong> (motor rezerv\u0103ri) \u2014 UE;<\/li>\n    <li><strong>Google LLC<\/strong> (GA4, GTM) \u2014 SUA (Clauze Contractuale Standard \/ DPF);<\/li>\n    <li><strong>Cloudflare, Inc.<\/strong> (Turnstile) \u2014 SUA \/ Global (Clauze Contractuale Standard \/ DPF);<\/li>\n    <li><strong>Meta Platforms, Inc.<\/strong> (Facebook Pixel) \u2014 SUA (Clauze Contractuale Standard);<\/li>\n    <li><strong>B\u0103nci \u0219i procesatori de pl\u0103\u021bi<\/strong> \u2014 UE.<\/li>\n  <\/ul>\n  <p>Compania <strong>nu vinde date<\/strong> c\u0103tre ter\u021bi.<\/p>\n\n  <hr style=\"border: 0; border-top: 1px solid #e2e8f0; margin: 25px 0;\">\n\n  <h2 style=\"color: #1a1a1a; font-size: 1.5rem; margin-top: 30px; margin-bottom: 15px; font-weight: 600;\">6. Drepturile dumneavoastr\u0103 conform GDPR<\/h2>\n  <ul style=\"margin-left: 20px; margin-bottom: 20px; line-height: 1.8;\">\n    <li><strong>Dreptul de acces (Art. 15):<\/strong> Confirmare \u0219i copie a datelor.<\/li>\n    <li><strong>Dreptul la rectificare (Art. 16):<\/strong> Corectarea datelor inexacte.<\/li>\n    <li><strong>Dreptul la \u0219tergere (Art. 17):<\/strong> \u0218tergerea datelor (\u201edreptul de a fi uitat\u201d).<\/li>\n    <li><strong>Dreptul la restric\u021bionare (Art. 18):<\/strong> Restric\u021bionarea prelucr\u0103rii.<\/li>\n    <li><strong>Dreptul la portabilitate (Art. 20):<\/strong> Primirea datelor \u00een format structurat.<\/li>\n    <li><strong>Dreptul la opozi\u021bie (Art. 21):<\/strong> Opozi\u021bie la prelucrare sau marketing direct.<\/li>\n    <li><strong>Dreptul de retragere a consim\u021b\u0103m\u00e2ntului (Art. 7(3)):<\/strong> Oric\u00e2nd, f\u0103r\u0103 efect retroactiv.<\/li>\n    <li><strong>Dreptul de a depune o pl\u00e2ngere (Art. 77):<\/strong> La autoritatea de supraveghere (<a href=\"https:\/\/www.cpdp.bg\" target=\"_blank\" rel=\"noopener\" style=\"color: #c29d59; text-decoration: none;\">www.cpdp.bg<\/a>).<\/li>\n  <\/ul>\n\n  <hr style=\"border: 0; border-top: 1px solid #e2e8f0; margin: 25px 0;\">\n\n  <h2 style=\"color: #1a1a1a; font-size: 1.5rem; margin-top: 30px; margin-bottom: 15px; font-weight: 600;\">7. Contact<\/h2>\n  <p>\n    <strong>HVD Hotels EOOD<\/strong><br>\n    Str. Han Asparuh nr. 2, Varna 9000, Bulgaria<br>\n    Tel.: <a href=\"tel:+359875303030\" style=\"color: #c29d59; text-decoration: none;\">+359 87 530 3030<\/a><br>\n    E-mail: <a href=\"mailto:info@hvdhotels.com\" style=\"color: #c29d59; text-decoration: none;\">info@hvdhotels.com<\/a>\n  <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Politic\u0103 de Confiden\u021bialitate HVD Hotels EOOD HVD Hotels EOOD (denumit\u0103 \u00een continuare \u201eCompania\u201d, \u201enoi\u201d sau \u201eOperatorul de date\u201d) respect\u0103 confiden\u021bialitatea datelor cu caracter personal ale oaspe\u021bilor, clien\u021bilor \u0219i vizitatorilor site-ului web hvdhotels.com (denumit \u00een continuare \u201eSite-ul\u201d). Prezenta Politic\u0103 de confiden\u021bialitate descrie categoriile de date personale pe care le colect\u0103m, modul de utilizare, condi\u021biile de partajare [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11247","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hvdhotels.com\/ro\/wp-json\/wp\/v2\/pages\/11247","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hvdhotels.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hvdhotels.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hvdhotels.com\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hvdhotels.com\/ro\/wp-json\/wp\/v2\/comments?post=11247"}],"version-history":[{"count":3,"href":"https:\/\/hvdhotels.com\/ro\/wp-json\/wp\/v2\/pages\/11247\/revisions"}],"predecessor-version":[{"id":11250,"href":"https:\/\/hvdhotels.com\/ro\/wp-json\/wp\/v2\/pages\/11247\/revisions\/11250"}],"wp:attachment":[{"href":"https:\/\/hvdhotels.com\/ro\/wp-json\/wp\/v2\/media?parent=11247"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}